When people think about healthcare fulfillment programs for aging populations, they often focus on large or high-cost categories like durable medical equipment, diabetes supplies, or prescription medications. But after years of administering Medicare Advantage OTC benefit programs, we learned that
Providing Dental Supplies to the Unhoused: How Organizations Can Support Oral Health at Scale
Providing dental supplies to the unhoused is one of the most practical and overlooked ways organizations can support health, dignity, and preventive care. While food, clothing, and shelter are often the primary focus of outreach programs, oral hygiene products are
The Future of Patient Care: Condition-Specific Kits
In this article, you’ll learn: Chronic conditions are one of the biggest drivers of healthcare costs in the U.S. Patients often leave hospitals with a stack of instructions and hope they can follow them. That’s where condition-specific care kits step
Medicare Gift Boxes: Why They Arrive, What They Mean, and How Health Plans Use Them
A Package on Your Doorstep You walk out to your mailbox and find a package sitting on your front step. Inside, you discover medical supplies you never ordered — a thermometer, sanitizer, or even a first aid kit. If you’re
🛒 The Complete List of OTC Benefit Providers & Administrators for Health Plans (2025 Edition)
As the OTC benefit becomes one of the most widely adopted supplemental offerings in Medicare Advantage, health plans are taking a closer look at their options. Whether you’re evaluating vendors for the first time, looking to replace a frustrating partner,
Product Selection – Categories
There are many different OTC categories that members will be interested in. We have 30 different categories in our OTC Benefit Programs that health plans can choose to offer to their members. We build custom programs for each plan to
Star Ratings for Health Plans
CMS gives star ratings to help prospective members as well as other companies evaluate the quality of a program that a Health Plan is offering. Health Plans are ranked from 2 stars to 5 stars upon many different factors. Each of
HIPPA Compliance & Security Protocols
Security is one of the most important considerations when handling personal information of members and we take it very seriously at OTC Benefit Solutions. We are HIPAA compliant and strive to protect member data at all times. Here are a
What is new for Medicare 2016?
Medicare and Medicare Advantage have some changes each year. CMS is always trying to improve their service for members, so the changes are made with the goal of making members happy and provide better health services. Here are a few of
Consider a Catalog Program Instead of a Card
There are a few different ways to administer an over the counter benefit for members of a health plan. With the goal of providing the members with the best possible products and service, a Over The Counter Catalog Program is the best